New Student Financial Aid Guide

Step 1: Applying to be a Maruader

When you are applying to college, the first few steps in your financial aid journey are all about applications! Use the guide below to understand your first few steps in that process.

Determine whose information is needed on your financial aid applications

Anyone who is required to provide information on the Free Application for Federal Student Aid (FAFSA) is known as a Contributor.

Who is considered a Contributor?

the student
the student's spouse
a biological or adopted parent
the parent's spouse (stepparent).

A Contributor is NOT a grandparent, foster parent, legal guardian, brother or sister, aunt or uncle, friend, etc. - even if they helped provide for or raise the student.

To determine who is considered a Contributor for your FAFSA and instructional videos, check out Applying For Aid - Whose Information Has to Be Provided?

Create your Federal Student Aid Account

What is a Federal Student Aid (FSA) Account?

The FSA Account consists of an FSA ID or username and password combination you use to log in to U.S. Department of Education (ED) online systems.

The FSA ID is your legal signature and shouldn't be created or used by anyone other than you—not even your parent, your child, a school official, or a loan company representative.
The FSA ID serves as your electronic signature and is needed to complete the FAFSA and other federal student aid documents.

Who needs a Federal Student Aid (FSA) ID and password?

Anyone who is required to provide information on the Free Application for Federal Student Aid (FAFSA) and considered a Contributor must create their own Federal Student Aid (FSA) ID and password. See above for who is considered a contributor.

How do you create your FSA User ID and password?

Go to: studentaid.gov/fsa-id/create-account

Each contributor must use their personal e-mail address, phone number, and other personal identifiers such as their legal name, social security number, and date of birth to begin.
Shared emails and phone numbers cannot be used for multiple people/accounts.
Do not use work or school emails.

If you don’t want your financial aid to be delayed, it’s extremely important that each contributor create their own FSA ID and that they do not share it with anyone, even each other.

For more information and instructional videos, check out Applying for Aid - What is a Federal Student Aid Account and why is it needed?

Complete the Free Application for Federal Student Aid (FAFSA)

Why should I complete the FAFSA?

It's the gateway to grants, work-study funds, and federal student loans, as well as certain state-based aid.

Most students receive some type of financial aid, so you should fill out a FAFSA application even if you don't think you qualify.
The FAFSA must be completed each year you are planning to be enrolled and want to be considered for federal and state aid programs such as grants and loans.

When is the FAFSA available?

The 2024-2025 FAFSA is delayed until December 31st due to the FAFSA Simplification Act and the FUTURE Act passed by Congress.

The opening date of the FAFSA will return to October 1st, 2024 for the 2025-2026 FAFSA and beyond.

When is the FAFSA due?

The FAFSA must be received, aid offered, and requirements completed by the end of the academic year. For example, the end of Millersville's 2024-2025 academic year is the first week in May 2025.

The recommended deadline to complete the FAFSA each year is March 15^th.
Pennsylvania Residents must complete the FAFSA before May 1st to be considered for the PA State Grant. To complete the PA State Grant application go to: pheaa.org

How does Millersville receive my FAFSA information?

To have your FAFSA sent to Millersville University, you must include our School Code: 003325

For more information about the Free Application for Federal Student Aid (FAFSA) and the application process, check out Applying For Aid.

Search for Scholarships

Millersville Scholarships

When you apply to Millersville University, you are automatically considered for a scholarship, and there is no separate application! The Admissions Office selects recipients based on specific criteria and selects the highest qualified students.
- If you are offered a scholarship from Admissions, your scholarship will be in your financial aid offer once they notify our office of your award.
- For more information on scholarships available through Admissions, click here.
- Once you have an established GPA at Millersville University (completed one semester) there are internal applications through the Office of Financial Aid that you can apply for in subsequent years.
- For a public list of scholarships that will become available after your first semester, click here

External Scholarships

Be sure to look for other external scholarships early!
- There are many websites and resources you can access for free.
- Make sure you never pay anyone to search for scholarships or provide your social security number!
- Once you have confirmed your acceptance to Millersville, you will also have access to Millersville's scholarship database, Scholarship Universe, where you can search thousands of properly vetted external scholarship applications that you can apply for.
- For more information, on external scholarships, click HERE.

Step 2: Deciding to Become a Marauder

Financial Aid Offer Letters

When will I receive my financial aid offer letter?

Financial Aid Offer Letters can only be sent to students who have a completed FAFSA on file at the institution. Students generally begin to receive Financial Aid Offers from each school that they have been accepted to and have listed on their FAFSA around late January/early February.

Important Disclaimer for the 2024-2025 Academic Year:

The FAFSA has been delayed by 3 months due to a significant overhaul of the application process and the federal need calculation.
Due to this delay, students should also expect a delay in receiving Financial Aid Offers from institutions across the country. At this time, institutions are not expected to receive the FAFSA data until the end of January.

I am expecting to receive additional financial aid, will my financial aid offer be updated?

The link to your electronic financial aid offer is a snapshot in time and is accurate as of the date you received it.

If you have received additional aid after your offer letter has been sent it will not be reflected. You can subtract the additional aid you are expecting from your offer letter or contact us for help determining your overall cost after aid.
Once you commit to Millersville and confirm with Admissions, you will be able to see your information in real-time through your myVILLE Student Portal & MAX Account.

I am a Pennsylvania resident but do not see a PA State Grant listed on my offer letter.

Pennsylvania Residents must complete the FAFSA before May 1st to be considered for the PA State Grant. You must also complete the PA State Grant application. To apply go to: pheaa.org

Schools are notified by the Pennsylvania Higher Education Assistance Agency (PHEAA) if a student is eligible to receive a PA State Grant. However, grant information is only sent to ONE of the schools listed on your FAFSA application.

If you see a PA Grant listed on an offer letter from another institution, it doesn't mean you won't be eligible at Millersville and/or other Pennsylvania schools!
You will just need to update your PA State Grant Application once you know which school you will be attending so the grant information can be sent there!
Make sure to consider this when determining your overall cost after aid.

Considering School Choice

What should I consider when looking at my financial aid offer and making my school choice?

Take time to compare the direct costs/charges for each school minus your overall financial aid offer. This will help you to determine your estimated overall cost after aid.

For help understanding your financial aid offer from Millersville, click here to watch a short video!

What is the difference between the Cost of Attendance and the actual amount I can expect to be charged?

Families are often confused by a school's publicized Cost Of Attendance (COA) versus the amount they will be billed. The COA is comprised of both direct costs and possible indirect costs—it is not what you will owe!

Your direct charges are what you will owe directly to the institution.

This includes tuition and fees, as well as housing and a meal plan if you are living on campus in a residence hall.

Your indirect expenses are costs you may incur.

This can include books, personal expenses, transportation, and other educationally related expenses (if applicable).

How do I determine my estimated overall cost/charges after aid?

Every institution's offer letter, cost of attendance, and direct charges may be a little bit different!

Other Institutions:

To calculate your estimated cost after aid for other schools, subtract your offered financial aid from your direct charges for each institution.

Millersville University

For Millersville, only your estimated direct charges will appear on your Financial Aid Offer Letter and the offer letter will calculate your estimated overall cost after aid for you!
- Your estimated charges at MU are based on your anticipated enrollment, residency status, and housing plans.
- If any of these items appear to be incorrect on your offer letter, contact the Office of Financial Aid so that your account can be updated and your offer letter revised.

If you know you will need money for additional items such as books or transportation, you can factor this amount into your financing plan for any institution. The Cost of Attendance (COA) allows students to borrow funds for indirect costs (educationally related expenses) beyond what they will be charged directly by the institution.

What should I do when I decide which school I want to attend?

Contact the Admissions Department of the institution to confirm the deadline to pay your confirmation fee and how much it is. The amounts may be different depending on your housing plans.

Have you decided to join our Millersville family?

Confirm your enrollment now!

Step 3A: Congrats Marauder - let's finalize your financial aid!

We are excited to have you as part of our MU community and to help you toward achieving your goals. The next sections will be specific to Millersville University and the financial aid process. These steps will include:

Completing financial aid requirements
Submitting additional documentation (if requested)
Accepting your aid offer
Information about billing & aid
Finding additional resources and payment options

Disclaimer: The steps provided next are for Millersville University Students ONLY. If you have chosen to attend another school, please contact their financial aid office for more information.

financial aid requirements

Financial aid requirements consist of items that students must complete or submit to ensure their financial aid is finalized and/or credited to their account once they are billed for the semester. Requirements can also include items such as authorizations and release forms. Because these steps are specific to Millersville, they cannot be completed until you confirm your enrollment with Admissions.

Who needs to complete financial aid requirements?

Every student will have some form of requirement that they must complete each year. There are three different categories of requirements.

Standard Authorization Requirements:
- These requirements will not prevent the processing of your financial aid or affect your account negatively in any way.
- These requirements need to be completed once unless you wish to make changes.
Additional Documentation Needed to Finalize Aid:
- Some students will have additional documentation to submit before their aid can be finalized.
- Please be aware that if we receive your FAFSA after you pay your confirmation fee to Admissions, these types of requirements will also prevent a Financial Aid Offer Letter from being sent to you.
Requirements Delaying Aid From Being Applied as a Credit to your Bill:
- There are certain requirements that ALL students will need to complete every year for their financial aid to be credited and applied to their bill.

To prevent the delay in the processing or payment of your financial aid, make sure to complete these early.

How am I notified about my requirements?

Once you have paid your Admissions Confirmation Fee, you will be notified of outstanding requirements via your Millersville University email.

It is extremely important to check your Millersville University email throughout the summer and once the semester begins to ensure that you have completed all your requirements. Additional requirements can be added at any time.
If you have outstanding requirements that are incomplete, this may delay the processing and payment of your financial aid.

Where can I see the requirements that I need to complete?

Once you have paid your Admissions Confirmation Fee, log into your myVILLE Student Portal (Requires login). You can view your Financial Aid Requirements under the Finances tab.

If you do not see a green check mark next to the requirement(s) listed, we still need additional information from you. Refer to the sections below for more information.
Please note, that this is a summary view of your financial aid requirements. For a full list, with details - click the link to view your requirements in your MAX account.

Disclaimer: Please refer to the sections below for more in-depth information regarding requirements and/or submitting documentation/forms.

Step 3B: Complete Authorization Forms

Authorization to Release Information Form:

If you would like us to be able to speak to a parent, family member, friend, or another party about your financial aid, you must authorize the financial aid staff to do so. Once you officially start your first semester at Millersville we cannot speak with anyone about your aid without written permission. This release pertains to financial aid only and does not cover other departments.

What information is shared?

Only information related to your financial aid can be shared. Anything related to grades cannot be discussed. Each office has a separate consent form for the release of information and a separate collection method.

Who can complete this form?

This must be completed by the student and it is their choice whether they would like their information to be shared.

How do I complete this form?

This can be completed by clicking the appropriate link under Financial Aid Requirements in your myVILLE Student Portal > MAX Account (Requires login).

Title IV Authorizations:

This requirement is for the Office of Student Accounts and for permission to use federal Title IV funds to cover miscellaneous expenses.

What are Title IV funds?

This includes federal direct student loans, plus loans, Pell Grants, and SEOG Grants.

Where and when can I complete this?

It can be completed with the Office of Student Accounts once you have confirmed your acceptance to MU. This authorization uses single sign-on and your MU credentials to take you to the form. If you have already confirmed, click the link below to complete your authorization

What if I don't complete it or have questions?

This requirement is related to billing policies and does not prevent the awarding or disbursement of financial aid.
If you have any questions about this requirement please contact the Office of Student Accounts.

Step 3C: Submit additional documentation (if applicable)

additional documents & Pending/estimated aid offers

Some financial aid requirements will prevent your aid from being finalized and your awards are subject to change until the information has been received and reviewed. If you confirmed your acceptance with Admissions and paid your confirmation fee before completing your FAFSA, these types of requirements will even prevent us from sending you a financial aid offer.

Examples of additional documentation requirements:

You were selected for verification by the Department of Education and items on your FAFSA application need to be verified by the school.
You did not, or, were unable to provide parental data on the FAFSA and are considered provisionally independent until further documentation is received.
We need proof of personally identifiable information, such as your social security number, citizenship status, date of birth, and/or legal name.
Proof of veteran status.
Other.

How do I know if I have documents to submit?

Go to your myVILLE Student Portal (Requires login) > Financial Aid Requirements > View Requirements in MAX. Click this link to see a full list of requirements with instructions and/or a link to complete the task.

How do I submit my documents?

Some documents must be brought in person, or a copy sent directly to the Office of Financial Aid, while others may be able to be submitted through secure upload in the Student Forms portal, or completed through an external Department of Education website.

How do I know which way my requirements need to be submitted?

If you see a requirement for Student Forms listed, you will need to complete tasks and/or securely upload documents through an online portal.
- For step-by-step instructions on how to navigate the financial aid forms portal CLICK HERE and refer to the section Other Requirements Students May Need to Complete > Student Forms.

If you see other requirements listed that are not Student Forms, this means you may need to submit the information directly to the Office of Financial Aid or click a link to complete a requirement through an external Department of Education website.
- Follow the instructions provided.

I don't understand what is being asked of me.

If you have questions about a specific requirement and what you need to do, contact us!

Step 3d: Ensure your aid gets applied to your bill

Terms and Conditions of your Awards

The terms and conditions of financial aid awards are a set of guidelines and requirements that outline the terms under which a student receives and maintains their financial aid. The terms and conditions of financial aid awards are designed to provide transparency, set expectations, and ensure compliance with regulations, ultimately helping students make informed decisions and maintain their eligibility for financial assistance.

They cover areas such as receiving additional assistance, use of funds, enrollment requirements, reducing enrollment levels, dropping classes or withdrawing from the university, satisfactory academic progress, additional information received or changes made to their FAFSA/financial need, and more.

Who needs to complete Terms & Conditions?

Any student receiving financial aid. The terms and conditions apply to all student financial aid, regardless of source (e.g., federal, state or institutional), including grants, scholarships, fellowships, loans, and work-study.

When are Terms & Conditions completed?

These must be completed every year the student is enrolled and plans to receive financial aid.
This requirement will prevent students from completing other tasks needed for their financial aid to be finalized and if left uncompleted, will prevent their financial aid from being applied to their bill at the university.

How do I complete the Terms & Conditions?

This is completed online through your myVILLE Student Portal > MAX Account (Requires login).
For step-by-step instructions click HERE and refer to the section Standard Requirements Every Student Must Complete > Terms & Conditions

Accept, Reduce, or Decline your Offered Aid

Some types of financial aid, such as grants and scholarships are automatically accepted and applied to your account because they are an entitlement. While other types of financial aid, such as Federal Direct Student Loans, require action to be applied.

Who needs to take action on their aid offer?

All students who are offered Federal Direct Student Loans (Subsidized and/or Unsubsidized). Even if you do not want to borrow federal student loans you must still complete this step.

Why must I take action on my aid offer?

Millersville does not reserve the right to accept loans without a student's permission.

When can I take action on my aid offer?

This step cannot be completed until your Terms & Conditions have been accepted and you must also complete this step every year you are offered loans.
- It is recommended to take action for the entire year versus per semester. If you change your mind about a future semester, just contact us to adjust.

What are my options and how do I take action?

ACCEPT

To have your offered federal loans applied as a credit to your bill you must accept your loan(s).

Log into your myVILLE Student Portal (Requires login) > Financial Aid Awards. For step-by-step instructions click HERE and refer to the section Standard Requirements Every Student Must Complete.

REDUCE

If you only want to have a specific amount applied as a credit to your bill. For example, you want to borrow only what you need to cover your charges.

Contact us via email to request a specific loan amount and/or you can also submit a Loan Request Change Form to our office.

DECLINE

Even if you do not want to borrow federal loans, you must still take action to decline them.

You can do this in your myVILLE Portal (Requires login) or by submitting a Loan Request Change Form to our office.

Disclaimer: If you are planning on looking into private or plus loan options, make sure you have first accepted your offered federal student loans before exploring other options as they generally are better loans. Federal student loans:

have a low fixed interest rate
if eligible, the subsidized loan is interest-free while you are enrolled at least half-time
are deferred while you are in school and for 6 months after you graduate
have multiple repayment options and benefits

Complete Loan Entrance Counseling & Master Promissory Note (MPN)

If you accepted your offered Federal Direct Student Loans, you must also complete additional requirements with Federal Student Aid before the loan funds can be used as a credit toward your bill.

What are the requirements?

Entrance Counseling educates the student about federal aid, Direct Loans, and the student’s rights and responsibilities of borrowing them.
The Master Promissory Note (MPN) is the student’s agreement that they understand the terms of their loan and electronically sign to acknowledge that they are borrowing funds and are required to repay them.

When and how often do these need to be completed?

They can be completed at any time, however, they must be completed to receive credit for your loans.
Direct loan borrowers must complete Federal Direct Loan Entrance Counseling and Loan Agreement (Master Promissory Note/MPN) once every ten years.

Why don't I see these requirements listed on my account?

These requirements will not show on your account until you have completed your outstanding requirements, agreed to and submitted your Terms & Conditions, and accepted your offered loans in your MAX account.

Who can complete these requirements?

These requirements must be completed by the student, NOT the parent(s).
If a parent is borrowing a Federal Parent PLUS Loan, they will need to complete their own Loan Agreement/Master Promissory Note (MPN).

How do I complete Entrance Counseling?

Go to https://studentaid.gov/entrance-counseling
Find the option “I am an Undergraduate Student”
Click “Login to Start”
Log into your account using your FSA ID and Password

How do I complete the Master Promissory Note (MPN)?

Go to https://studentaid.gov/mpn
Find the option “I am an Undergraduate Student”
Click “Login to Start”
Log into your account using your FSA ID and Password

Step 4: Planning Ahead & Preparing for your bill

HOW CAN I PLAN WHEN I HAVEN'T RECEIVED MY BILL YET?

Your Financial Aid Offer Letter is a great resource to help you plan ahead! The amounts listed are based on estimated charges for your residency, expected enrollment, and housing plans.

Millersville's Financial Aid Offer Letter will tell you whether you can expect to owe a balance after grants and/or loans. It will also include the estimated amount due annually and provide resources you can explore to help bridge the gap.

I AM UNABLE TO MAKE PAYMENTS AND WILL NEED TO FIND OTHER RESOURCES

If you need additional resources after federal and/or state aid, you can look into:

Have questions? Contact: fa.mail@millersville.edu | 717-871-5100

I WANT TO sign up for a payment plan, make direct payments, or utilize a 529 college savings plan

For more information on making direct payments, installment/payment plans, and 529 or college savings plans check out the information provided by the Office of Student Accounts (OSA)

Please be aware that installment/payment plans generally become available for the fall semester in May and the spring semester in November. This is before you will receive an official bill from the Office of Student Accounts (OSA).
You can use estimates from your Financial Aid Offer to help you sign up for a payment plan.

Have questions? Contact: osa@millersville.edu | 717-871-5101

WHEN ARE BILLS AVAILABLE?

Millersville University's Office of Student Accounts (OSA) bills students per semester.

Fall bills are available in mid-July
Spring bills are available in mid-November

WHEN ARE BILLS DUE?

Bills are due on the first day of the semester

Specific billing and due dates are available on OSA's website under I mportant Dates

HOW DO I VIEW MY BILL?

All billing statements are available online through your Student Account Manager (SAM).

Students are billed per semester and notified by email (at their Millersville email address) when the billing statements are available.
Students can also allow parents/others to have access to billing information by giving them third-party authorization.

HOW IS FINANCIAL AID APPLIED/credited TO MY BILL?

Financial aid will not pay to your account until after the add/drop period for the semester, however, the Office of Student Accounts will give a student credit for financial aid that has been approved and is scheduled to disburse.

To see what your exact charges are and what financial aid has been credited towards your bill, click on the “View Activity" link in SAM (Student Account Manager). For a printable version of the bill, click on the On-Demand Statement link.

Disclaimer: Make sure you review your bill and determine whether or not there is a remaining balance due. See the section below for Tips for understanding your bill!

If you do not have enough financial aid or a plan in place to cover your bill, you must resolve your bill with the Office of Student Accounts by the bill due date each semester to avoid receiving a $100 payment extension fee and a hold on your registration.

Step 5: Understanding your bill & PAYMENT OF financial aid

what can i expect to see on my bill

You can expect to see your direct charges such as the number of credits you are enrolled in, housing and meal plan charges (if applicable), and fees. You should also be able to see your financial aid showing as a credit toward those charges.

The Office of Student Accounts will give a student credit for financial aid that has been approved and is scheduled to disburse at the beginning of the semester.
You will be able to see all of the aid that is being credited toward your bill by generating a new On Demand Statement in your Student Account Manager (SAM) or by clicking View Activity.

Please be aware that your initial bill will never change. Make sure to generate a new On-Demand Statement to ensure you are looking at the most up-to-date information.

If you are viewing your bill and the amount due is:

A Negative Number:

Your financial aid is greater than your balance at the university at this time.

Consider reducing your loan debt and only borrowing what you need to cover your direct charges. If you need to borrow loans for other educational expenses you can also reduce your loans and just include what you need for those expenses.
- To reduce your loans contact our office by email to request a specific loan amount and/or submit a Loan Request Change Form to our office.
If you plan to receive a refund of your excess financial aid, sign up for Direct Deposit through SAM (Student Account Manager) for quicker and more secure delivery of your refund.

Zero:

Your financial aid is exactly enough to cover your balance at the university at this time.

If you are waitlisted for classes or you have not completely registered, please be aware your balance may change.

A Positive Number:

You have a balance due to the university at this time.

Check to see if all financial aid requirements are completed by visiting the Finances tab in your myVILLE Portal (Requires login).
- Under the Financial Aid Requirements section, select the applicable aid year. Here you can see if you have any outstanding tasks or documentation that need to be submitted to the Office of Financial Aid. Outstanding tasks and documentation can delay the processing of your aid.
- If all of your requirements appear to be complete and you need additional aid options, check out more information about the types of loans available to help you bridge the gap.
Make sure to resolve your bill with the Office of Student Accounts (OSA) by the bill due date to avoid receiving a $100 late fee and a hold on your registration.

how are certain types of financial aid applied to my bill?

Grants, Scholarships & Loans:

Grants, scholarships, and loans administered by the Office of Financial Aid are applied directly to your Millersville University student billing account to pay charges for tuition, fees, and on-campus housing, meals (if applicable).

Federal Work-Study:

These funds are not applied to your charges for tuition, fees, etc.. Students who are eligible to receive funding, have accepted their offer, and obtained a position on-campus or in an approved community service organization are paid bi-weekly through Millersville's payroll system.

WHEN WILL MY FINANCIAL AID PAY TO THE SCHOOL?

Financial aid is disbursed (paid to your account) after the add/drop period for classes ends each semester. This is because we need to ensure your final enrollment.

Before your aid can be disbursed to you, you must complete the requirements below:

Satisfy all Financial Aid Requirements and/or request for additional documentation. Go to your myVILLE Student Portal > Finances > Financial Aid Requirements > View Requirements in MAX > Select Aid Year.
Complete your Terms and Conditions. Go to your myVILLE Student Portal > Finances > Financial Aid Requirements > View Requirements in MAX > Select Aid Year.
Accept your aid offer. Go to your myVILLE Student Portal > Finances > Financial Aid Awards > Select Aid Year.
Complete Loan Promissory Notes and Entrance Counseling. First-time, first-year Direct Loan borrowers, Parent or Grad PLUS borrowers must complete loan a Master Promissory Note (MPN & Entrance Counseling at studentaid.gov.
Confirm your enrollment. Most students are packaged with financial aid based on the assumption that they will be enrolled full-time. To check your expected enrollment go to your myVILLE Student Portal > Finances > Financial Aid Awards > Select Aid Year > Award Overview.
- If your expected enrollment does not align with your enrollment plans, or if plan to be less than full-time in any semester, notify the Office of Financial Aid so we can ensure your financial aid is accurate.
  - If you do not notify us before the semester begins, your aid will be re-evaluated after the end of the add/drop period for the term. In some instances, your aid may be adjusted before funds can be disbursed to your account.
  - The review process can take up to a week and will hold up the disbursement of your financial aid. To avoid this issue, be proactive and let our office know of enrollment changes upfront once they have been finalized.
- Learn more about enrollment changes and their effect on your aid
- Complete a Change of enrollment form

I am expecting a refund, when will I receive it?

Depending on the refund method you selected in your Student Account Manager (SAM), the Office of Student Accounts has different timeframes for when you will receive a refund. For a quicker, more streamlined process, sign up for direct deposit!

Disclaimer: If you are expecting a refund and borrowing loans, remember that the refund is coming from those loans. Loans are a type of financial aid that need to be repaid.

If you do not need the excess funds for educational expenses, consider reducing your loan debt. Submit a Loan Change Form and we can reduce your loans for you.
If you have already received a refund and do not want it, no worries, just complete a Loan Change Form so we can return the funds on your behalf - you will just need to send the refund back to the Office of Student Accounts and

Have Questions ?

If you have questions or need assistance with the financial aid process, we are here to help!

CALL US

A financial aid representative is available to speak with you (717-871-5100) Monday-Friday from 8:00 am to 6:00 pm.

EMAIL US

A financial aid representative monitors our email account (fa.mail@millersville.edu) Monday-Friday between the hours of 8:00 am and 4:30 pm.

SCHEDULE NOW

We currently offer 1-hour appointments Monday-Friday either in person, online via Zoom, or by phone. Schedule to meet with a counselor to discuss any questions you may have!

STOP BY

Have something to drop off or a general question? Our Front Office Staff can assist you Monday-Friday between 8:00 am and 4:30 pm. We are located on the 2nd floor of Lyle Hall.