Frequently Asked Questions
Below you will find a list of commonly asked questions and answers provided by our team of human resource professionals. While we welcome your call, or email to human.resources@millersville.edu, we invite you to use this resource as an option for fast and accurate assistance.
Background Clearances
- I have questions pertaining to my Child Abuse History Clearance. Who can I contact?
- I never received my FBI fingerprint results. How can I request another copy?
Employee Recognition
- How are employees nominated to receive an EPPIIC Value Award?
- What are Millersville Milestones and how are they earned?
- How are Millersville University community member names collected for the Veterans Day Salute?
Labor Relations
Recruiting (External Applicants)
- How do I apply for employment at Millersville University?
- I applied for a position that was advertised on your website and received an email stating that the search has been discontinued. Will my application stay on file and be considered if you decide to start the hiring process again?
- I am unable to submit my reference letter via the link I was provided. Help?
- Is it possible for me to update the information on my application?
- I need to update contact information for one of my references. Who do I contact?
- I am having difficulty uploading some of my application materials. The page keeps trying to process the upload and eventually times out. Can you help?
- How can I check the status of my application or progress on a search?
- I am NOT furloughed PASSHE faculty. May I still apply for a position of this type?
- I am trying to upload my transcripts to my application, and it keeps saying "PDF conversion failed". Help?
- I received an email stating that I am a finalist for the position that I applied for and that I will be receiving an email from CustomerSupport@HireRight.com but I have yet to receive the email. Is there something that I need to do?
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Background Clearances - I have questions pertaining to my Child Abuse History Clearance. Who can I contact?
For technical support in using the Child Welfare Information Solution portal to submit your clearance request or to review your results, please contact their support center at 1-877-343-0494.
For clearance result questions, you may also connect with the ChildLine Verification Unit at 717-783-6211 or 877-371-5422.
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Background Clearances - I never received my FBI fingerprint results. How can I request another copy?
FBI fingerprint results are sent via email directly to the applicant/employee from PASafeCheck.The link to your result is valid for one-time use. A physical copy will be mailed within two weeks to the residence address provided when registering for the fingerprint.
Individuals may request an additional copy by contacting the ChildLine Verification Unit at 717-783-6211 or 877-371-5422.
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Employee Recognition - How are employees nominated to receive an EPPIIC Value Award?
Millersville University’s EPPIIC values serve as guiding principles to help us fulfill our mission, achieve our vision, and attain our goals. Our EPPIIC Value Awards (EVA) are designed to recognize faculty, staff, or units within the University community who consistently demonstrate an EPPIIC value while performing their role(s) or whose involvement on a project significantly supported the University’s strategic plan.
One award will be given annually for each of the six EPPIIC values.
Learn more about Millersville University's EPPIIC Values and the annual EPPIIC Value Award (EVA) nomination process and submit your nomination this year!
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Employee Recognition - What are Millersville Milestones and how are they earned?
Millersville University celebrates employee years of service by awarding Millersville Milestones annually.
At the conclusion of each calendar year, the Office of Human Resources will calculate years of service for all regular full and part-time employees. Employees with a five-year service increment will be recognized.
Please note:
- Service year will be based on the calendar year, January 1 – December 31.
- Employees will not be credited for prior years when a break in service occurs or for years served at another Pennsylvania state university.
- Employees on a leave of absence will continue to accrue service time for the purpose of this program.
- Distribution of awards will be made during the year following one in which a milestone has been achieved.
- Recognized employees must be actively employed at the time of award distribution in order to receive their award.
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Employee Recognition - How are Millersville University community member names collected for the Veterans Day Salute?
In 2019, the Office of Human Resources requested University community members to share their name and miliary branch for the purpose of acknowledging service to their country on Veterans Day. Since then we've shared the same request via Ville Daily each year. Interested veterans can email their name and miliary branch to Wendy Bowersox, Office of Human Resources, at wendy.bowersox@millersville.edu for inclusion in this annual listing.
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Labor Relations - Who can I contact to file a complaint against a Millersville University employee?
To file a complaint against a Millersville University employee, please contact Melissa Higgins, Assistant Director of Human Resources Melissa.Higgins@millersville.edu.
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Recruiting (External Applicants) - How do I apply for employment at Millersville University?
Thank you for your interest in joining our team! Individuals interested in searching employment opportunities at Millersville University may visit our employment posting portal. Qualified applicants may complete an online application by selecting "Apply for this Job" on the job posting page.
Applications for employment can only be accepted via the online employment posting portal. (We do not accept mailed or emailed expressions of employment interest.)
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Recruiting (External Applicants) - I applied for a position that was advertised on your website and received an email stating that the search has been discontinued. Will my application stay on file and be considered if you decide to start the hiring process again?
We apologize for any inconvenience that this may have caused. Unfortunately, that posting will not be reopened, and the applications will remain in an inactive state. We invite you to reapply to positions of interest!
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Recruiting (External Applicants) - I am unable to submit my reference letter via the link I was provided. Help?
Please email your letter of reference to Cheryl Hodges, cheryl.hodges@millersville.edu. You will receive an email confirmation after the document has been uploaded.
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Recruiting (External Applicants) - Is it possible for me to update the information on my application?
Yes, we can reactivate your application. Please email our office at human.resources@millersville.edu. You will receive an email from Human.Resources@Millersville.edu with instructions to access your application and update the necessary information.
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Recruiting (External Applicants) - I need to update contact information for one of my references. Who do I contact?
Please send an email with the correct information to Cherl Hodges at Cheryl.Hodges@Millersville.edu. Please do not copy the person from whom you are requesting the reference.
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Recruiting (External Applicants) - I am having difficulty uploading some of my application materials. The page keeps trying to process the upload and eventually times out. Can you help?
Yes, please send the document to Cheryl Hodges at Cheryl.Hodges@Millersville.edu. You will receive an email confirmation after the document has been uploaded.
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Recruiting (External Applicants) - How can I check the status of my application or progress on a search?
Please contact the Office of Human Resources at (717) 871-4950 and ask to speak with a member of the recruitment team. We are happy to assist you!
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Recruiting (External Applicants) - I am NOT furloughed PASSHE faculty. May I still apply for a position of this type?
Only furloughed faculty will be considered for these positions.
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Recruiting (External Applicants) - I am trying to upload my transcripts to my application, and it keeps saying "PDF conversion failed". Help?
If the transcripts are protected, they will not upload successfully. Please send a PDF copy of your transcripts to Cheryl Hodges at Cheryl.Hodges@Millersville.edu. A confirmation email will be sent when they have been uploaded.
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Recruiting (External Applicants) - I received an email stating that I am a finalist for the position that I applied for and that I will be receiving an email from CustomerSupport@HireRight.com but I have yet to receive the email. Is there something that I need to do?
We apologize for any inconvenience that this may have caused. Please check your spam folder as occasionally the email is directed there. If you still do not see the email, please contact a member of the recruitment team by emailing Cheryl Hodges, cheryl.hodges@millersville.edu, or Linda Spak, linda.spak@millersville.edu.