If you have been selected for Verification, you are not alone!  About 30% of all FAFSA filers are selected for the Verification process, which requires the school you are attending to collect documentation to check the accuracy of the information you put on the FAFSA .

NOTE:  If you have been selected for Verification, you are required to complete the process before any federal financial aid can be processed. If you have not been selected for Verification; the information below does not pertain to you.


Verification is a process where the U.S. Department of Education is asking the Office of Financial Aid to confirm the information you provided on the FAFSA. The Office of Financial Aid is required to make sure that all aid is awarded to students according to federal, state, and institutional regulations. If selected, the verification process must be completed before financial aid can be awarded.


There are several reason that a person may be selected for Verification. Some of the leading causes are person can be selected is because their FAFSA was incomplete, the data they provided was not consistent with previous years, they used estimated tax information, or they were one of the 30% chosen by the U.S. Department of Education. If you are selected, you must turn in the information requested and the verification process must be completed before any financial aid can be awarded to you.


Millersville University notifies all students via the MAX Student Portal regarding outstanding requirements.  The Verification Form required can be obtained by logging into your MAX account and selecting Financial Aid > My Eligibility > Document Requirements/Holds


You and/or your parents may be asked to submit documentation or clarification of information for one or more of the following data elements on your FAFSA:

  • Adjusted Gross Income
  • Taxes Paid
  • Income Earned from Work (for non-tax filers)
  • Certain Untaxed Income Items
  • Number of family members in the household
  • Number of family members enrolled in college (excluding parents for a dependent student)
  • Receipt of Food Stamps/SNAP Benefit
  • Child Support Paid
  • Citizenship status
  • Compliance with Selective Service registration requirement
  • Any other inconsistent or conflicting information (including name, date of birth, social security number, etc.)


The documents required will vary based on each student. You can view the specific documents requested from you by logging into your MAX Student Portal and selecting Financial Aid > My Eligibility > Document Requirements/Holds.

NOTE: The best action you can take to help finish verification is to use the IRS data retrieval process to automatically populate your and your parents’ tax information directly from the IRS into your FAFSA!

Once you have filed your taxes and recieved confirmation from the IRS that your return has been accepted, you and your parents (if you are a dependent student) should log into your FAFSA at and make a correction to use the IRS data retrieval.  This will allow you to link directly to the IRS from the FAFSA and retrieve your tax information to populate into the FAFSA tax questions.  When you use the IRS data retrieval, the tax information is considered to be already verified so you will not have to submit any documentation, such as Tax Return Transcripts, to our office. Much simpler for you! If your account currently shows that we are requesting tax transcripts, this will be removed about 1 to 3 weeks after you correct the FAFSA to use the IRS data retrieval. 

Some students and/or parents will be ineligible or will choose not to use the IRS data retrieval.  In these cases, only the Tax Return Transcript will be accepted as documentation to verify tax information.  We cannot accept 1040 forms to verify tax information. The Tax Return Transcript must be requested directly from the IRS. To request your Tax Return Transcript online or by mail, you can go directly to the IRS website. If you are having difficulties obtaining your Tax Return Transcript(s) you can call 1-800-TAX-1040 for assistance.  Be sure to request the Tax Return Transcript, and not the Tax Account Transcript.  

Please note that there may be other documents that we are requesting (like a Verification Worksheet) that you will still need to complete and submit.  Check your MAX account to determine if there are other verification documents that are needed

For detailed instructions on how to obtain a Tax Return Transcript, please click here.